Exchange & Return Policy

For all return and exchange inquiries, please contact us directly at thelazyleopardco@gmail.com.

Policy Guidelines:

• Timeline: All exchange and return requests must be raised within 7 days of delivery (including the day of delivery). Requests made after this window will not be entertained.
• Size & Product Issues: If you experience a sizing issue or receive an incorrect item, you can raise an exchange request within the 7-day window. We will arrange a reverse pickup at no extra charge and exchange the item for the correct size or a product of equivalent value.
• Value Differences: If the newly requested exchange item holds a higher value than the original purchase, the difference amount must be paid online before the exchange is processed.
• Product Condition: Items sent back for exchange must have their original sticker labels attached, be folded neatly, and be securely packed to prevent transit damage. Unlabeled, used, or washed products will be rejected.
• Defective Products: We offer full monetary refunds exclusively in genuine cases of defective or damaged products received. To claim a refund for a defect, email us at thelazyleopardco@gmail.com with your order details, a description of the fault, and clear photographs of the damage.
• Exceptional Returns: If a return is approved under exceptional circumstances where no logistical error occurred on our part, a fee of Rs. 100 will be deducted from the final refund amount to cover reverse-logistics costs.
• Variations Disclaimer: Please note that actual product colors and design layouts may vary slightly from online mockups, social media imagery, and digital advertisements. Returns or refunds will not be issued based on minor color or design shade variations.
• User Negligence: If our quality control team verifies that a reported product defect occurred due to user misuse, washing errors, or personal omission, no exchange or refund will be granted.
• Damaged Deliveries: To safeguard your purchase, do not accept any packages from the courier partner that appear visibly torn, opened, or physically damaged at the time of delivery.
• Exclusions: Items purchased during seasonal sales, promotional events, or using clearance discount codes are strictly ineligible for refunds. We offer free exchanges for size modifications, but do not offer refunds on size selection errors. Exchange or return processing is limited to one execution per order.